Non-Emergency Issues

For Non-Emergency ALI Discrepancy, No Record Found (NRF), Misroute Inquiries or MSAG Questions, please call the 9-1-1 Data Operations team at

(800) 961-5566

You can also e-mail the team at E911_support@cable.comcast.com or submit a request or inquiry via fax at (303) 247-3018.